Get More Leads. Get More Done. Elegant, easy, and affordable Web tools for real estate brokers.
IDXpand

  Contacting IDXpand...


Where do I go if I need help?

A great place to start would be our Support Forums. The forums list all of the latest IDXpand features, news, tips, and more. Plus, you can also get private, documented 1-to-1 online support for answers to all your questions, providing you help that you can reference again and again.

If you continue to have problems, you can always call us.



How do I contact IDXpand?

Click here to contact us now. If you’d like to contact us online instead of calling, please select the appropriate contact form pertaining to your inquiry so that we can route your submission to the right people.



I have a new feature that I’d like to suggest... where can I do this?

Some of our best feature additions have come at the suggestion of our clients. Let us know what features you’d like to see. Log in to your section of the Support Forums, and post your suggestions in the "Suggestions" thread.


  General Questions...


Does IDXpand build and maintain Websites?

No. IDXpand does not build Websites.

However, IDXpand is looking for qualified Website developers to join our network of IDXpand integrators. If you are a Web developer whom would like to add one of the most full-featured, IDX search solutions to your clients’ Website, please feel free to contact us and find out more.



I’m a Web developer looking to add IDX to my clients’ Website. Can I use IDXpand?

Yes. See the answer to the question above.



Lead Theory built my Website. Will you continue to support and host it?

Yes. IDXpand will continue to support and host the Websites of Lead Theory clients. Any desired maintenance, edits, or changes to these sites will be quoted and billed hourly. Please contact us for details.


  Questions about IDXpander...


What is IDXpander?

IDXpander is a full-featured IDX MLS search solution that any real estate broker can easily add to any Website. When paired with IDXpandit, brokers have the ultimate real estate Website tool set for lead capture, tracking, and conversion.

Click here to find out more about IDXpander IDX...



Is IDXpander branded to look like my site?

Yes. Once added to your site, IDXpander provides a seamless interaction for visitors. IDXpander is fully branded with the navigation, style, colors, and graphics of your site.



Does IDXpander use frames?

No. IDXPander does not use any frames. Our technology allows us to serve up pages as if they are actually on your site… no need to create sloppy looking and unreliable framed sites.

There are many, many reasons (like site accessibility and search engine optimization, just to name two) that we won't get into here on why using frames on your site is not a good idea. For those reasons we felt it was extremely important to avoid creating a solution using that method of integration.



Who adds IDXpander to my Website?

Whomever you currently have building or maintaining your site can easily add IDXpander. Of course, IDXpand will provide complete instruction allowing for anyone with a basic understanding of HTML and access to edit your site the ability to integrate IDXpander.



How do I add IDX search to my Website? Is it hard?

No. In fact, we believe that adding IDXpander is the most easy and seamless way available for you to integrate a Web IDX MLS search into your site. Once things are configured on our end, you simply add one line of code to a template page on your site. In many cases, or IDX solution can be working on your site in just hours.



What if I need to edit or change my IDXpander page template?

No need to contact IDXpand when you need to make changes to your template. Whomever currently edits and maintains your Website can quickly and easily change the page template that IDXpander appears on, at any time. Changes to this template will be shown on your live site immediately.

Click here to find out more about IDXpander IDX...

  Questions about IDXpandit...


What is IDXpandit?

IDXpandit is a complete Web-based lead capture and management application with all the tools necessary for brokers and their agents to track, manage, and convert leads received from IDXpander more efficiently.

Click here to find out more about IDXpandit CRM...





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